Refund policy
↩️ Azayzories — Returns & Refund Policy
Last Updated: 11/23/2025
At Azayzories, each piece is made with care. Because many of our items are handmade, we have the following return and refund guidelines:
🚫 All Sales Are Final
We do not accept returns, exchanges, or cancellations once an order has been placed.
✔️ Exceptions
We may offer a replacement or partial refund only if:
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Your item arrives damaged,
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You receive the wrong item, or
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There is an issue caused by us.
You must contact us within 48 hours of delivery with clear photos of the issue.
📦 Lost or Stolen Packages
Azayzories is not responsible for packages lost or stolen during transit. Please file a claim with USPS/UPS.
💬 Questions?
Email us anytime at Azayzories.sales@gmail.com.
❓ Azayzories — FAQ
📌 Do you offer custom orders?
Yes! Custom requests are welcomed when slots are available. Send us a message to discuss your vision.
📌 How long is processing time?
RTS items ship in 1–3 business days.
Made-to-Order items ship in 5–10 business days unless noted otherwise.
📌 Do you accept returns?
All sales are final. However, if your item arrives damaged or incorrect, contact us within 48 hours with photos.
📌 Do you ship internationally?
Currently within the U.S. only, but special cases may be arranged.
📌 How can I track my order?
A tracking number will be sent to your email once your order ships.
📌 My package says delivered, but I don’t see it.
Please check with neighbors, household members, and your local post office.
If still missing, a claim may need to be filed with USPS/UPS.